Madeira
CACCRAM (Consumer Conflict Arbitration Center of the Autonomous Region of Madeira)

Address:
Rua Direita, n.º 27 – 1.º Andar – Esq. 9050-450 Funchal
Tel: +351 291 147 115
Email: centroarbitragem.sritj@madeira.gov.pt
Website: https://www.madeira.gov.pt/cacc/Estrutura/O-Centro-de-Arbitragem
For more information, you can access the Consumer Portal: www.consumidor.pt

Algarve
CIMAAL (Information, Mediation and Arbitration Center for Consumer Conflicts of the Algarve)
www.consumidoronline.pt
Avª. 5 de Outubro, nº. 55, R/C Dtº. 8000-075 Faro, Portugal Phone: 289 823 135 (Call to national fixed network) E-mail: info@consumoalgarve.pt

Porto
CICAP (Consumer Information and Arbitration Center of Porto)
www.cicap.pt

Center
CACRC (Conflict Arbitration Center of Coimbra)
www.centrodearbitragemdecoimbra.com

Lisbon
CACCL (Consumer Conflict Arbitration Center of Lisbon)
www.centroarbitragemlisboa.pt

Alentejo
CNIACC (National Center for Information and Arbitration of Consumer Conflicts)

The European Union has created a website to support consumers in submitting their complaints regarding any dispute in which they are involved. In this context, we provide all the information so that you can exercise your right to complain to an official, third-party, and impartial entity to the process (“dispute resolution entity”) that will help you resolve the dispute in question. Therefore, if you were dissatisfied with the purchase of a good or service, or with the solution presented by us to resolve the situation, you can access this official website and state your objection at:
https://webgate.ec.europa.eu/odr/main/?event=main.home.show